The products purchased are normally shipped within two days of the purchase date.

Fresh products (e.g. mozzarella) are produced daily and shipped on the same day as the order (if placed by 2.00 pm). Orders placed after 2.00pm will be processed with production the following day and shipped by 12.00pm

The Company reserves the right to launch dedicated promotional campaigns which will be communicated via a notice on the site with the aim of minimizing shipping costs per kg of product (e.g. creation of convenience boxes, consolidation of shipments for customers in the same area (for orders upon advance booking of at least 5 days, etc)

Fresh, perishable and/or short-lived products (e.g. Mozzarella) will not be shipped on Friday, Saturday and Sunday unless the courier guarantees delivery by the following day.